OAKSELIAHOME™ | Operator: Shenzhen Bedco Technology Co., Ltd. | Legal Representative: Yang Zeling
Registered Business Address: 32C, Building 10, Jindi Meilong Town, Xinniu Community, Minzhi Subdistrict, Longhua District, Shenzhen | Official Email: service@oakseliahome.com
Effective date: September 30, 2026
1. Scope and Responsibility
This Privacy Policy explains how Shenzhen Bedco Technology Co., Ltd., operating the OAKSELIAHOME™ website, handles personal information when a person visits the store, contacts customer care, submits an order, receives delivery support, requests a return, or exercises a privacy right. It also describes advertising and measurement activity that may occur when AppLovin technology is enabled.
The operator is responsible for the store practices described here. External services may act under their own notices or under contractual instructions, depending on the service and applicable law.
2. Information We May Handle
Information supplied directly
We may receive a name, email address, delivery address, telephone number, selected products, order notes, correspondence, photographs, return details, and information included in a privacy or customer-care request. Customers should provide only information reasonably necessary for the requested service.
Order and fulfillment records
We may maintain product selections, quantities, order status, dispatch events, tracking references, delivery confirmation, return authorization, inspection results, refund status, and communications connected with the transaction. We do not ask customers to send complete financial credentials through customer-care channels.
Device and website activity
Depending on the technologies enabled and the visitor’s choices, we may receive IP address, general location derived from IP, browser type, device type, operating system, language, referring page, viewed pages, interactions, session events, timestamps, and diagnostic data. We do not intend to use these tools to collect the contents of private communications or other categories prohibited by applicable law or platform rules.
Cookies, pixels, and similar tools
Necessary tools may support page delivery, security, cart continuity, preference storage, and fraud prevention. Optional tools may support audience measurement, campaign attribution, frequency control, performance analysis, and interest-based advertising where allowed. A consent mechanism is used where law requires a choice before optional tools operate.
3. Sources of Information
Information may come from the customer, the customer’s browser or device, the store platform, fulfillment and delivery providers, customer-care systems, security services, analytics providers, advertising partners, and AppLovin when its advertising services are used. A carrier may provide tracking and delivery status; it does not provide unlimited access to its other records.
4. Why Information Is Used
We may use personal information to operate and secure the website; record and fulfill orders; arrange transportation; answer product questions; investigate delivery issues; administer returns and refunds; prevent fraud or misuse; maintain accurate business records; comply with legal obligations; defend lawful claims; improve site usability; measure campaign performance; and show or assess advertising where the required legal basis and user choice exist.
We do not authorize use of the store’s advertising integrations to infer or transmit sensitive personal data. AppLovin services must not be supplied with government identifiers, precise geolocation, health information, biometric data, financial account information, account credentials, private-message contents, or other information treated as sensitive under applicable rules.
5. Legal Grounds
Depending on location and context, handling may rely on steps requested before entering a transaction, performance of an order, compliance with law, consent, protection against fraud or security threats, and legitimate interests that do not override the individual’s rights. When consent is the required ground, it may be withdrawn for future activity through the available control or by contacting us.
Withdrawal does not invalidate handling that was lawful before withdrawal. Necessary operational records may continue to be retained where required for fulfillment, dispute management, security, tax, accounting, or another legal duty.
6. Sharing and Service Providers
Information may be shared with providers that supply store hosting, database services, communications, customer support, fulfillment, delivery, fraud prevention, security, analytics, consent management, and advertising measurement. Each recipient receives information relevant to its task and is expected to protect it under applicable obligations.
We may also disclose information when reasonably necessary to comply with lawful process, protect customers or the store, investigate suspected fraud, respond to a rights complaint, complete a business reorganization, or establish and defend legal claims. We do not publish customer contact information as part of ordinary store operations.
7. AppLovin Advertising Disclosure
When enabled, AppLovin may collect, process, and share information for advertising, measurement, attribution, fraud detection, service improvement, and interest-based advertising, subject to applicable law and the user’s available choices. AppLovin is specifically identified here as a third party that may collect data through its pixel, cookies, scripts, or related advertising technology.
For more information about AppLovin’s collection and use of your information visit: https://legal.applovin.com/privacy
The website should disclose AppLovin in its cookie or consent interface when AppLovin technology is active. Where prior consent is required, optional AppLovin technology should remain inactive until a valid choice is recorded. The store is expected to pass applicable consent and opt-out signals to connected services and to avoid sending AppLovin data categories that its policies prohibit.
8. Advertising Choices and Browser Signals
Visitors may use the website’s available privacy control to accept, reject, or revise optional categories. A choice can be specific to a browser, device, domain, or stored cookie, so clearing browser data or using a different device may require a new selection.
Where applicable, we honor recognized opt-out signals or flags that legally require action, including relevant sale, sharing, or interest-based advertising choices. Browser-level controls can also limit cookies, although blocking necessary storage may affect features that depend on session continuity.
9. Retention
We retain information for the period reasonably needed for the stated purpose. Order, delivery, return, customer-care, tax, security, and legal records may have different retention periods. When information is no longer reasonably needed and no legal ground requires continued storage, it may be deleted, de-identified, or isolated from ordinary use.
Retention is not extended merely because information could be useful in the future. Backup copies may persist for a limited cycle before being overwritten, subject to security and legal-hold requirements.
10. International Handling
The store and its providers may handle information in more than one country. Privacy rules can differ between locations. Where a transfer requires a legal mechanism, contractual safeguards, risk review, or another recognized measure, the responsible party should use that measure and limit the transferred information to what is relevant.
11. Security
We use reasonable administrative, organizational, and technical measures intended to protect personal information against loss, misuse, unauthorized access, alteration, and disclosure. Measures can include access limitation, credential controls, secure connections, provider review, logging, and incident response. No online system can promise absolute security.
Customers should use a secure device, protect account credentials, and contact us if they suspect unauthorized activity connected with the store. Do not send confidential credentials through ordinary email.
12. Individual Rights
Depending on applicable law, an individual may request access, correction, deletion, restriction, portability, objection, withdrawal of consent, or information about certain disclosures. Some regions also provide rights concerning targeted advertising, sale, sharing, or automated processing.
Send a request to service@oakseliahome.com with the subject “Privacy Request.” Describe the request and the relevant country or region. We may verify identity and authority in a proportionate manner. A request can be limited where law permits, such as when retention is required, another person’s rights would be affected, or the request cannot be reliably connected to the requester.
An authorized representative may submit a request where applicable, but we may ask for evidence of authority and direct verification with the individual. We do not discriminate against a person for exercising a privacy right.
13. Children
OAKSELIAHOME™ is a general household store intended for adults. The website is not directed to children, and we do not knowingly use AppLovin services in connection with a person identified as a child under applicable law. If a parent or guardian believes a child has provided personal information, contact us so the matter can be reviewed and appropriate action taken.
14. External Sites
Links to a carrier, social platform, or other external site may lead to a service controlled by another organization. Its privacy notice governs its independent practices. A link does not give that organization permission to ignore the visitor’s rights or expand the information it receives beyond the relevant interaction.
15. Changes to This Policy
We may revise this policy when store functions, providers, advertising integrations, or legal requirements change. The effective date will be updated. A material change will be presented through an appropriate notice or renewed choice where required. Earlier activity remains governed by the version applicable when it occurred, subject to later legal requirements.
16. Privacy Contact
Privacy questions and rights requests may be sent to service@oakseliahome.com. Include enough information to understand the request, but do not attach complete identity documents or unrelated sensitive records unless a limited form of verification has been specifically requested.